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What is a 'workflow' system?

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The Workflow Management Coalition (http://www.wfmc.org/) defines 'workflow' as:

The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.

There can be two basic types of workflow:

Activity based - means that the processes, the workflows, are made of activities to be completed in order to get something done.
Entity based - means that the focus is set on a given document and the states it has to go through in order to be completed.

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